Open the session detail
From the class detail page Overview tab, click the session you need to change. This opens the session detail view with enrolled customers and staff assignments.
Cancel the session
Open the More Options dropdown on the session detail page and select Cancel Session. A dialog opens asking whether to compensate enrolled customers.
If you choose to compensate, select a package type, enter the credit amount, and set an expiry date. The credit is added to the customer account as a package immediately.
Tip Cancellation is permanent. The session is removed from the schedule and enrolled customers are notified automatically.
Reschedule via the calendar
To move a session to a new time, go to the Staff or Location detail page and find the weekly calendar. Drag and drop the session to the desired time slot.
Bookjor checks for conflicts with other sessions, staff availability, and resource bookings. If a conflict exists, a warning appears before the move is confirmed.
Tip Rescheduling via drag-and-drop preserves the customer roster. All enrolled customers are automatically moved to the new time.