Class Management

Enroll customers manually

Sign a customer up for a class session from the admin panel when they cannot or prefer not to book through the customer portal.

1

Open the class session

Navigate to the class detail page and switch to the Overview tab. Find the session you want to enroll a customer into in the session table.

Click the session row to open its detail view. You will see a list of enrolled customers and any waitlist entries.

Open the class session screenshot
2

Start manual enrollment

Click Enroll Customer. A side panel opens with customer search, payment method, and package selection.

Search for the customer by name or email. If the customer does not exist yet, you must create their profile first from the Customers page.

Tip Manual enrollment is useful for walk-ins, phone bookings, or corporate clients who pay offline.

3

Choose payment method and package

Select how the customer will pay. The options are Package or Free. If the customer has an active package with enough credits, it appears in the dropdown.

If using a package, the system shows the remaining balance and deducts the class cost upon enrollment. If the package is expired or empty, it will not appear in the list.

4

Confirm and enroll

Review the enrollment details and click Confirm. The customer is immediately added to the session roster.