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Orders & Billing

Add a promotion

Create an automatic promotion or promo code, then set its discount, schedule, eligible items, and usage limits.

Open the promotion form

Click Promotions in the sidebar, then click Add Promotion. The form opens beside the promotion list.

Name the promotion and choose its mode

Enter the customer-facing Name, then choose Auto promotion or Promo code under Promotion Mode.

An automatic promotion can apply when checkout meets its conditions. If several automatic offers are active, Bookjor chooses one using the rules explained below. A promo code requires the customer to enter and apply the code at checkout.

Create Promotion form with Promo code selected, DEMO10 and a percentage discount
Choose the promotion mode and enter a code when using Promo code. This example is inactive and has not been saved.

Set the discount

Under Order Discount Type, choose Order percentage or Order fixed amount.

Enter only the number in Discount Value. Percentage discounts must be greater than 0 and no more than 100; fixed discounts use your studio currency.

Create Promotion form with Order fixed amount and HKD currency
A fixed amount uses the displayed currency. This example sets an inactive HKD 10 discount.

Set the active period

Leave Active on to make the promotion available during its schedule. Turn it off to save the promotion without applying it at checkout.

Starts At is required. Ends At is optional, but when supplied it must be later than Starts At. Without an end date, the promotion remains available while active and within its usage limits.

Choose the eligible item types

Under Applies To, keep at least one item type selected: Classes, Services, Packages, or Courses.

The order must match the enabled item types and item restrictions. Classes are scheduled group sessions, Services are private appointments, Courses are multi-session programs, and Packages include credit packages and passes.

Create Promotion form showing Applies To categories, Specific Items selectors and Submit
Select the eligible item types, then optionally narrow them using the item selectors.

Optionally restrict specific items

For each enabled type, choose All items to include every item of that type, or Specific items to include only the entries you select.

When Specific items is selected, select at least one item for that type before submitting. The older screenshot shows a previous layout; use the controls currently displayed in your admin.

Set usage limits

Max usage of promotion limits total redemptions across all customers. Max usage of promotion per customer limits redemptions by one customer.

Usage limits must be whole numbers of 0 or greater; 0 leaves that limit unlimited.

Submit and verify

Click Submit. Open the new promotion from the list and confirm its code, discount, active period, eligibility, and limits.

Use a test customer to preview the discount and verify the final total before placing an order. The promotion detail page also lets you edit the promotion, review redemptions, and add translations.

Package-credit or pass payments, Pay later, and Offline collection are not eligible for promotions. Buying a package with an eligible money-payment method can qualify. A cash-priced customer checkout can become free after a 100% discount.

Only one promotion is applied. Automatic selection checks the 5 newest active offers without codes and takes the first eligible one, not the largest discount. A code does not stack with automatic offers. Check the actual discount and final total before announcing the offer.

Saved inactive promotion showing code, discount, conditions, usage limits and Redemptions
This example promotion is Inactive, allows 100 total uses and one per customer, and has no redemptions.